Welcome to the future, where your car is a computer and a “fat finger” can grind your tunes to a halt.
On Monday, Rivian put out — then abruptly cancelled — an over-the-air software update that offered bugfixes and improvements to a feature called proximity locking. Instead, the update screwed up some Rivain R1T and R1S infotainment systems.
“This is on us – we messed up,” Rivian told drivers. The company blamed “a fat finger where the wrong build with the wrong security certificates was sent out.” Rivian said it cancelled the update, and that its service staff will reach out to folks with bricked systems to resolve the issue. Doing so “may require physical repair in some cases,” the company said.
The software flaw was present in Rivian’s 2023.42.0 update. The company told TechCrunch, “In most cases, the rest of the vehicle systems are operational.” Rivian didn’t say how many vehicles were affected by the error.